And just like that, I smiled. The sour mood that had settled in late this morning budged and started to give way. All thanks to finding a Copy Cop Performance Appraisal (dated January 6, 2000) in a pile of things I had started to throw away.
"The customers are very fond of him because of his charming demeanor and his attentiveness. His dress is frequently casual but never filthy or slovenly. It fits his personality well and puts the customers at ease."
It made me feel much better.
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